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2020 Agenda
Designing Your Enterprise for Sustained Success

Creating a Culture of Innovation

In their rush to be more innovative, many executives are focusing only on increasing inputs, such as the number of teams launching innovation efforts and the number of start-ups they support each year, and are losing sight of the resulting outcomes. They end up accumulating “fondue sets” – innovations that may be nice to have, but add little if any business value. We’ll describe how firms have successfully transformed their approach to innovation to one focused on insights and outcomes, organized around empowered, cross-functional teams. These firms generate innovations that are of significantly more value quicker.

Building the Next-Generation Enterprise

Digital transformation is not about technology—it’s about change. And it is not a question whether change will come, but when and how. In the new digital economy, many enterprises won’t succeed by merely tweaking the management practices that led to past success. To thrive in a digitized universe, businesses of all sizes need to reinvent themselves. Yet leaders often lack a common language to assess the degree of threat digital disruption poses to their business, and—more importantly—the language to create a compelling vision for their enterprise’s success.

Protecting Your Digital Innovations from Cyber-attack

Digital innovations offer great promises for enhanced productivity and profitability, but they rely on new technologies vulnerable to cyber-attack. According to McKinsey “Only a few CEOs realize that the real cost of cybercrime stems from delayed or lost technological innovation—problems resulting in part from how thoroughly companies are screening technology investments for their potential impact on the cyberrisk profile.” Panelists from leading companies will share their expertise and insights on creating and executing a cybersecurity strategy to protect these digital innovations.

Decision Making at the Speed of Digital

Every CIO today recognizes that achieving breakthrough performance means quick and decisive action, be it launching a new digital product or transforming a company’s operations. But when an initiative affects all layers of the company, who owns the "decision rights" to make the final call? This panel will discuss what it takes for companies to benefit from (start-up style) empowered teams within the conservative framework of a large organization.

Driving Strategic and Operational Planning Through Technology

CIOs have been helping their executive teams execute strategy and operations through technology for years. With the advent of AI, Digital Twins, and other tools, technology now has the potential of helping the C-Suite formulate strategy as well as implement it. How do these technologies help executives better assess their organizational strengths and weakness, their opportunities and threats, so that organizations can achieve sustained success through better corporate strategies?

Building Digital-Ready Culture in Traditional Organizations

In the search for a faster and more innovative culture, leaders can be tempted to copy digital-born companies such as Amazon and Google and Uber.  But great leaders resist the temptation, since those cultures can require policies that traditional companies can’t adopt and can generate consequences they don’t want to risk. Rather than try and fail to replicate the cultures of digital startups, leaders can build a digital-ready culture that enhances speed and innovation while building on the unique characteristics of traditional companies.  In this session, we’ll discuss the three steps to creating a digital-ready culture, and how leaders have built those elements in their firms.

Are Digital Technologies Truly Transformative?

Of course, digital technologies are transformative, but with a small t or large T? Peter Thiel once quipped: "We wanted flying cars - instead we got 140 characters." Are the transformations we’re getting incremental or revolutionary? Are they as transformative as electricity during the turn of the last century? This panel will address the impact digital technologies have and will have on the enterprise and society.

What is Success?

Welcome to the digital economy where the word “success” has a broader and richer meaning than in the past. Of course, enterprises must drive revenue and profit, but reputation, customer engagement, social inclusion, and ethical responsibility are playing an ever-larger role in establishing the vision and strategy that animates the enterprise. How does your enterprise define success in our complex and interconnected world? Are CIOs equipped to lead in this new world? This panel will explore the forces that are shaping our modern view of success.

Your Digital Strategy Hallmark: Servitized Products and Productized Services

A cup of coffee. A taxi ride. These were once the simplest of products and services. No longer. Digital technologies have completely changed the customer value proposition, driving significant revenue and disrupting long-established industries. Uber doesn't just provide rides, and Starbucks doesn't just pour coffee. Uber provides a complete solution to city navigation, addressing predictability, safety, payment, tips, reviews and more. Perhaps you can envision the value proposition of your product or service in the digital economy. But, can you convert your company into an agile and innovative digital player that can deliver?

How Digital Changes the Role of the CIO

Not that long ago digital was the domain of the IT department, but no more. Now that digital is driving every aspect of the enterprise, everyone is involved. How has this enterprise wide focus on digital changed the role of the CIO? How is the CIOs role impacted by the Chief Digital Officer?

Transitioning Your IT Organization from Projects to Products

Outcomes are the measure of success. Which is more important, the value the software provides to the customer or the budgets and timelines met along the way? IT organizations need to become more product focused; how can you do it?

How Secure Are We?

Answering this question is no simple task. Can a balanced scorecard for cybersecurity management help? What are best available cybersecurity metrics in four key areas? How can those metrics best be packaged and presented to different entities, from the c-level, to the security team, to the stockholders?

Compliance vs Cybersecurity

Remember leading your company to its first cybersecurity compliance certificate? Your staff
worked long hours and hitting that goal felt good. Yet today CIOs and CISOs around the world
will often wake up in a cold sweat. Why? Because the world has changed. Intelligence is
embedded into everything; endpoint counts have exploded; hackers are sophisticated and often
state-funded; DevOps cycles run faster than ever; and if a breach happens it needs to be handled
seamlessly with minimum impact to the customer. This panel will explore how enterprises
maintain compliance while also evolving into cyber warriors that constantly assess risk, protect
critical assets and defend against a thinking enemy.